How to get removed from SURBL Multi
SURBL Multi has a self service removal form. Fix the cause first, then submit the listed IP or domain.
- 1 Look up the domain on the operator's site and read the listing reason and return code.
- 2 Find where the domain appears in unwanted mail: compromised website links, a list bought or scraped, affiliate links, a hacked form that sends mail.
- 3 Fix the cause before asking for removal. A list that relists you quickly usually takes longer to remove you the second time.
- 4 Open the removal page (https://www.surbl.org/surbl-analysis), enter the listed domain and follow the confirmation steps (often an email link).
- 5 Re-check the domain here after the next zone update to confirm the listing is gone. Monitoring alerts you if it comes back.
SURBL Multi at a glance
| Operator | SURBL |
|---|---|
| DNS zone | multi.surbl.org |
| Lists | Domains found in mail |
| Impact on delivery | High |
| Removal | Removal request form |
| Removal page | www.surbl.org/surbl-analysis |
| IPv6 | IPv4 only |
What the SURBL Multi return codes mean
A DNS blacklist answers with an address in 127.0.0.0/8 when something is listed. The last part of the address tells you why.
| Return code | Meaning |
|---|---|
| 127.0.0.8 | phishing |
| 127.0.0.16 | malware |
| 127.0.0.64 | abuse (spam) |
| 127.0.0.128 | cracked site |
| 127.0.0.1 | Query refused or error, not a listing |
| 127.0.0.254 | Query refused or error, not a listing |
Frequently asked questions
How do I check if I am listed on SURBL Multi?
Enter your domain in the check box on this page. We query multi.surbl.org by DNS and show the result with the return code and what it means.
How do I get removed from SURBL Multi?
SURBL Multi has a self service removal form. Fix the cause first, then submit the listed IP or domain.